Utility Portal Terms & Conditions

DataKatch International Pty Ltd and TILI.IO PTY LTD Service: we work with various energy retailers to assist you, our Customer, to select and transfer to an alternative energy retailer and plan ("the Service") - which means we will use your personal information and billing information to help facilitate this. We value you as a client and respect your right to the privacy in respect of the information you provide to us.

By using our website or partner websites, you acknowledge and agree that DataKatch International Pty Ltd and TILI.IO PTY LTD may use your personal information (Personal Information) in accordance with the Privacy Statement, contained in these Conditions of Use.

DataKatch International Pty Ltd and TILI.IO PTY LTD' Use of Your Information: it is important that you are comfortable that our service is secure and that any information that you provide to us will be treated confidentially. All of your Personal Information collected by TILI.IO PTY LTD to provide the Service, such as personal details, profile questions and energy bills will be collected, used and held in accordance with the requirements of the Privacy Act 1988 (Cth) (Privacy Act). Cookie technology on the website allows us to identify your movements around the website. This information provides us with constructive feedback about the website so that we can identify the most effective areas and improve the less popular ones. Cookies cannot determine the identity of individual users. It is a feature of your Internet browser which you can disable at any time.

Keeping your Information Secure and Accurate: DataKatch International Pty Ltd and TILI.IO PTY LTD will take reasonable steps to ensure that your Personal Information collected, retained and disclosed by us is accurate, complete and up-to-date; and protect your Personal Information from misuse and loss from unauthorized access, modification or disclosure.

Security and Access: we cannot guarantee that information sent and received over the Internet is completely secure. Information sent to DataKatch International Pty Ltd and TILI.IO PTY LTD over the internet is at the users own risk.

Your Acknowledgement About the use of your Personal Information: in consideration for us expending time and effort in providing the Service to you, you agree and acknowledge that TILI.IO PTY LTD; may use your Personal Information for the purpose of providing the service and to inform the relevant energy retailer of information required to facilitate a transfer to a new energy retailer and energy plan (the Purpose); may disclose your Personal Information where necessary for the Purpose and where permitted under the Privacy Act; Have additional obligations to gather, retain or disclose your Personal Information under law; may transfer your Personal Information to a party across state or national borders where this is necessary for the Purpose; and may use your Personal Information to conduct promotions and giveaways (If you do not want to receive or be involved in these activities you can withdraw your consent by contacting us at info@datakatch.com.au).

Amendment: TILI.IO PTY LTD may at any time and at TILI.IO PTY LTD' absolute discretion vary these Conditions of Use.

Jurisdiction: This website is for Australian residents and people over 18 years of age. The law applicable to the state of New South Wales applies to the use of this website and the parties submit to the jurisdiction of the courts of the state of New South Wales.

Contact TILI.IO PTY LTD: If you have any issues during your use of this website or any suggestions on how to make it better, please contact us at info@datakatch.com.au.